1. About Us
Website Owner: CycleSensei
Email: contact@cyclesensei.com
Phone: [Insert phone number]
high-quality bicycle accessories to enhance your cycling experience.
2. Use of the Website
Eligibility: You must be 18 years or older, or have parental consent, to make purchases.
Account Creation: Users are responsible for maintaining the security of their Shopify account credentials.
Prohibited Activities: Misuse of the website, including fraudulent orders, is strictly prohibited.
3. Products and Availability
Product Information: We strive for accuracy in product descriptions and images but cannot guarantee exact matches due to manufacturing variations.
Availability: Inventory levels are displayed in real-time via Shopify. Items marked as “out of stock” cannot be purchased until restocked.
4. Pricing and Payments
Currency: Prices are displayed in [currency] and include taxes where applicable.
Payment Methods: We accept [list accepted payment methods like credit cards, PayPal, Shopify Payments, etc.].
Secure Transactions: All payments are processed through Shopify's secure checkout system.
5. Orders and Cancellations
Order Confirmation: Orders are confirmed upon receipt of an email notification.
Cancellations: Orders can be canceled within [timeframe] as long as they haven’t been shipped.
Pre-Orders: Products on pre-order will ship as per the estimated delivery timeline stated on the product page.
6. Shipping and Delivery
Regions Served: We ship to [list countries/regions].
Shipping Timeframes: Delivery estimates are provided at checkout.
Shipping Fees: Costs are calculated based on destination, weight, and selected method.
Tracking Orders: Shopify will email you tracking details once your order ships.
7. Returns and Refunds
Eligibility for Returns: Items can be returned within [number of days] if unused and in original packaging.
Refund Process: Refunds are processed within [number of days] after the item is inspected.
Return Shipping: Customers are responsible for return shipping fees unless the product is defective or incorrect.
8. Warranties
Manufacturer Warranty: Certain products may come with a warranty. Details are available on the product page.
Exclusions: Warranties do not cover misuse, accidental damage, or wear and tear.
9. Limitation of Liability
CycleSensei and Shopify are not liable for damages arising from the improper use of our products or delays in delivery due to external factors.
10. Intellectual Property
All website content, including text, graphics, and images, is the intellectual property of CycleSensei and is protected under copyright law.
11. Privacy Policy
We are committed to protecting your data. Please review our Privacy Policy for details on how your personal information is collected and used through Shopify’s secure platform.
12. Modifications to Terms
CycleSensei reserves the right to amend these terms at any time. Updates will be reflected on this page.
13. Governing Law
These terms and conditions are governed by the laws of [insert country/region]. Any disputes will be resolved in accordance with these laws.
14. Contact Information
For any questions or concerns, please contact us:
Email: contact@cyclesensei.com